The Faces Behind Arno Travel’s Excellence.
Learn something more about what we love and how we do it
Get to know the passionate individuals who make your Italian travel dreams a reality.
Our experienced and dedicated team is committed to crafting unforgettable journeys for Travel Advisors and their guests.
Meet Arno's Team
Urbano Brini
Chief of Luxury Travel
Hi I'm Urbano!
“I lead the luxury travel division at Arno Travel, leveraging my extensive experience to craft bespoke, high-end experiences for discerning travelers.
The love for beauty, attention to detail, and commitment to excellence are my trademarks.
My main goal is to ensure that every journey, partnership, and event managed by Arno is flawless and unforgettable.“
Debora Orselli
General Manager
Hi I'm Debora!
“With a passion for organization and a knack for resource management, I try to bring enthusiasm and flexibility to our team every day.
With a keen eye for detail and a strong business acumen, I fully commit myself to ensure smooth operations and foster positive relationships within our Arno Travel family. My decades-long experience in the field has equipped me with the skills and expertise to navigate any challenge with finesse.”
Marusca Innocenti
Director of Sales
Hi I'm Marusca!
“I lead the Sales Team with a strategic vision and deep industry knowledge acquired after many years of experience in the tourism field.
Enthusiasm and teamwork are my keywords.
My leadership and passion for customer satisfaction drive the success of Arno Travel’s sales operations, fostering strong relationships with clients and partners.“
Cristina Visconti
Senior Sales Manager
Hi I'm Cristina!
“I bring years of sales expertise to Arno Travel, managing key accounts and international partnership with Travel Advisors and Agencies.
With dedication to understanding clients’ needs, I do my best to ensures exceptional service and memorable travel experiences.
I think that transparency and clear communication are the keys for any successful collaboration.”
Catalina Gomez
Sales Assistant
Hi I'm Catalina!
As a citizen of the world who adores travel and Italy, I passionately promote Arno Travel’s bespoke offerings.
Living in Tuscany but originally from Mexico, I support the seamless management of travel agencies.
My role includes updating our contacts database and handling back-office operations, ensuring our partners have all they need to create unforgettable journeys for their clients.
Elena Ferri
Manager of Operation
Hi I'm Elena!
“I oversee Arno’s operations with a focus on efficiency and excellence.
My organizational skills and problem-solving abilities ensure smooth execution of all travel arrangements, providing seamless experiences for Arno Travel clients.
My dedication to continuous improvement helps us maintain high standards in all our services.“
Ilaria Di Rigo
Travel Design Manager
Hi I'm Ilaria!
“As part of the Arno Travel team, I plan trips all over Italy, with a special focus on Emilia Romagna. This region, still off the beaten path, is filled with hidden gems where visitors can enjoy its authentic charm. It’s a land of welcoming people, great food, art and history, motoring culture, sports events, and even the independent microstate, the Republic of San Marino, nestled within Italian territory. Working with Arno Travel allows me to share the beauty and authenticity of Italy with travelers from around the world.”
Lucia Morelli
Guest Relation Manager
Hi I'm Lucia!
“Since starting my journey with Arno in 1997, I’ve managed a wide array of activities, both cultural and creatively unique, requested by clients or proposed by me.
Now, as the Guest Relations Manager, I provide clients with highly specialized assistance throughout their stay in Italy.
My goal is to exceed client expectations by coordinating services and swiftly resolving any issue that may arise.“
Elena Fiaschi
Senior Travel Designer
Hi I'm Elena!
“I’m a passionate Travel Designer and sommelier in training from Florence. Living amidst the rolling hills, I find joy in exploring hidden villages and local markets, savoring each unique experience.
As a mom and creative soul, I immerse myself in music, art, and literature, infusing colors and sketches into my life. Crafting personalized itineraries for Arno Travel allows me to share the treasures of my heart with mindful travelers, creating unforgettable journeys that capture the essence of Tuscany.”
Antonella Fabiano
Senior Travel Designer
Hi I'm Antonella!
“Originally from sunny Sicily, I brought a piece of its warmth with me to the enchanting landscapes of Tuscany. With 17 years of experience in luxury hospitality, guest satisfaction has always been my priority. Now, after over 5 years at Arno Travel, I’ve found my true passion.
I take pride in showcasing the best of Sicily, from its rich culture to its exquisite cuisine and diverse landscapes. From organizing exclusive itineraries to cooking homemade pasta for my family, I turn dreams into reality with every request.”
Silvia Baldi
Senior Travel Designer
Hi I'm Silvia!
“I’ve been part of the tourism industry since 2013, and joining the Arno team has given me the opportunity to create itineraries across Italy. One of my favorite destinations to work on is Piedmont, about which my past experience in Turin allowed me to deepen my knowledge, crafting food and wine itineraries in the Langhe area.
Being currently based in Genoa, I am now exploring new possibilities along the Italian Riviera, and what I’m always enthusiastic about is going beyond the well-known classics itineraries to surprise our guest!”
Daniela Cappelletti
Senior Travel Designer
Hi I'm Daniela!
“Born and raised in Tuscany, between Siena and Florence, I moved to the UK when I was younger for a few years but soon returned, driven by my love for my homeland, and joined the Arno Travel team.
As an authentic Tuscany lover, I craft itineraries promoting this beautiful region, trying to blend creativity, cultural richness, and family-friendly experiences.
My mission at Arno Travel is for my guests to fully embrace and appreciate the authentic local culture and environment.”
Silvia Penagoli
Travel & Event Designer
Hi I'm Silvia!
“Inspired by Michelangelo’s belief in the accessibility of beauty, I embrace the mantra: “Slow and authentic travel enriches everyone’s life.” With a penchant for organization and a boundless energy, I specialize in creating dream trips tailored to our guests’ desires. From events to leisure activities, each endeavor presents a unique challenge that I thrive on. At Arno Travel, we’re dedicated to weaving magic into every journey. As a team of travel professionals, we’re here to design the perfect itinerary for you and your guests, ensuring unforgettable experiences throughout Italy.”
Eleonora Vignoli
Arno Operations
Hi I'm Eleonora!
“Originally from Florence, I bring a rich background in conference & events planning and coordination to Arno Travel. With several years of experience organizing meetings and conferences, I’ve honed my skills in meticulous planning and flawless execution. Now, after a year at Arno Travel, I am passionate about curating exceptional travel experiences. I take pride in ensuring every detail is perfect, from exclusive tours to seamless logistics. My goal is to transform each client’s journey into a memorable adventure, reflecting the beauty and charm of Italy.”
Jhoana Gjataj
Arno Operations
Hi I'm Jhoana!
“I support Arno Travel’s operations team with meticulous attention to detail and a proactive approach.
I ensure that all aspects of travel logistics are handled flawlessly, contributing to the overall success of our travel experiences.
My passion for travel and commitment to excellence drive my work every day.“
Matteo Lucà
Arno Operations
Hi I'm Matteo!
“Born in Florence, in the last year of the past millennium, I have always been deeply fascinated by the beauty that surrounds us, the hidden villages waiting to be discovered, and the art of slow and mindful travel.
My role at Arno Travel involves planning the itinerary by liaising with our trusted local suppliers to offer our guests the best possible solution.
My passion is to build unique and unforgettable experiences that allow our guests to truly immerse themselves in the local culture, traditional food and natural splendor.”
Giada Tani
Arno Operations
Hi I'm Giada!
“I am an integral part of the operations team at Arno Travel, coordinating travel plans and managing logistical details.
My dedication and efficiency help create smooth and enjoyable travel experiences for our clients.
I thrive on ensuring every trip is perfectly planned and executed to the highest standards.
Nothing is taken for granted!“
Sofia De Salvo
Arno Operations
Hi I'm Sofia!
“Excited to be part of the Arno team, even though I’m still a bit of a newbie with just 1 year under my belt.
My passion for this job drives me every day and I’m so grateful for the chance to organize incredible experiences for our clients.
Every trip I have the privilege to plan is treated with the same care as if I were going on it myself. I believe that’s what makes each journey special and unforgettable. I love making sure everything is just right and goes smoothly, creating those perfect moments that turn into long-lasting and cherished memories.”